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Ο εκτιμώμενος χρόνος παράδοσης είναι 2-5 ώρες για παραγγελίες πριν τις 15:00, ενώ για παραγγελίες μετά τις 15:00 η παράδοση πραγματοποιείται την επόμενη εργάσιμη ημέρα.
F.A.Q.


To access the opening hours of our stores, kindly visit the "Hours" section on our official company website by clicking the following link https://www.masoutis.gr/Orario

There are two ways. Either by filling out an application form at the checkout in any Diamantis Masoutis S.A. store or online at our central website at www.masoutis.gr by selecting the field MasCard ‘Get a MasCard now’.

1. Start collecting points from your purchases!
• With every purchase worth €3 you get 1 point on the mas card (purchases worth €6 give 2 points, and so on).
• Win extra points by buying products with the special mark in Masoutis retail stores.
• Win 1 point on the mas card for every Mr Grand purchase (Apart from Mr Grand sugar, bottled water 1.5 and 0.5 Lt)

2. Cash in the points you’ve accumulated immediately!
• For every 200 points that you have collected in line with the above, you win a discount worth €6.
• The €6 discount is given immediately and €6 is automatically taken off your bill once those points are collected.

3. Enjoy immediate money discounts!
Win immediate discounts each time you use the mas card when buying selected products in our stores carrying the special mark.

4. Be entered automatically in big competitions and win great prizes!
Use the mas card by buying selected products from Masoutis stores and be automatically entered into prize draws with big prizes to be won!

5. Enjoy the benefits of special promotions.
Give us your mobile number or email and we can keep you up-to-date on offers that will interest you! And now there’s yet more.

6. Take advantage of the unique e-coupons through the masoutis app.
Enter your own mas card on the Masoutis smart phone app and gain even more from the e-coupon we offer you.

Diamantis Masoutis S.A. has 329 stores, 307 retail and 22 wholesale cash & carry and the list is always growing as new stores are added. Details on our stores can be found on our website's home page by selecting 'Stores'.

Leaflets with special offers are distributed free in areas near where we operate. They are also available in all our retail stores as well as online. Select on our home page ‘Information leaflets’. These leaflets can be sent to you online if you apply through the Masoutis Newsletter on our home page.

For any queries, complaints or even suggestions you might have, you can call from home phone, on the customer freephone. All messages are recorded and transferred to the administration to be dealt with promptly. Operates from Monday to Saturday, 7:00-22:00.

We encourage anyone interested in working for us to apply by filling in an application form available from our Human Resources Department, 14th Km on the Thessaloniki-Vassilika Road, 570 01. You can also apply online by selecting ‘Work’ on our homepage.

Mr. Grand products are consistently available at prices much lower than their competitors, while at the same time Diamantis Masoutis S.A. guarantees the quality of the product. These products are available exclusively at Masoutis retail stores and nowhere else. Further information on Mr Grand products as well as photographs of the products can be found on the company website’s homepage by selecting ‘Masoutis products’.

We accept credit cards from all major banks (VISA MASTERCARD, DINERS, AMERICAN EXPRESS, ETHNOKARTA). We also redeem vouchers and company gift vouchers.

The safety and hygiene of products available every day to our customers is a basic priority and responsibility of Diamantis Masoutis S.A. We apply the HACCP food safety system in accordance with ΕLΟΤ EN ISO 22000:2005 standard. Quality control procedures are maintained and applied through the evaluation and selection of suppliers. Stringent controls are performed upon delivery and distribution from the central warehouses as well during product sales in the stores.
The new Logistics (Storage & Distribution) Centre includes meat packaging units, storage and management of fruit and vegetables, while for the packaged goods there is a storage and management of dry bulk as well as for frozen, refrigerated and liquid cooling loads. Thereby, our company guarantees that the consumer is supplied by our stores with meat, fruit and vegetables in excellent condition and of the highest quality.

This is not available at the moment, though we intend to open up in this area in the near future.

By using Masoutis Visa you get a 4% refund on the value of your purchases at Masoutis retail stores which can be redeemed on your next purchases. Gain 1% on your purchases in any company showing the Visa sign in Greece and abroad to be redeemed in your next purchases at a Masoutis retail store. Free subscription for the 1st year and many other benefits. Find out more online by selecting ‘Masoutis Visa' on our homepage.
To receive your card, simply fill out an application form to be found in all our retail stores or in a branch of Eurobank or on Europhone Banking at 210 9555555 or at www.eurobank.gr

You can use our ‘Masoutis Home Delivery’ service available at some of our supermarkets. You can do all your shopping either by telephone or online, and leave it to us to deliver your orders at your chosen address. This service is FREE OF CHARGE for orders over €60. You can either pay in cash or by credit card.
More details can be found on our homepage by selecting 'Home Delivery’.

This is an app for i-phones και androids which provides new possibilities for communication and service. Masoutis apps users can keep updated on daily special offers at Masoutis supermarkets, can redeem discount coupons, can check their mas card points and can learn about the latest activities of the company. Learn more by selecting ‘Masoutis APP’ on our website’s homepage.
More details can be found by clicking the following link https://www.masoutis.gr/App

In the same way that you download all applications, if you have an i-phone from the app-store or a smart phone from the play-store. Find out more by looking at the ‘Masoutis APP’page on our website.